Privacy policy

Privacy Policy

Last updated: October 23, 2025

This Privacy Policy describes how TopCards (hereinafter referred to as “we”, “our service”, “TopCards”) collects, uses, stores and protects the personal data of users who visit our website topcards.com.ua, order services or interact with us in any other way.

1. What information do we collect?

We may collect the following categories of personal data:

  • First name, last name, email address, phone number.
  • Invoicing information (company name, address, TIN, etc.).
  • Payment details (only through Shopify's secure payment services - we do not store payment details).
  • Information about actions on the site (page views, clicks, selected products, time spent, etc.).
  • IP address, device type, browser, cookies.

2. How we use the collected data

We may use your information to:

  • Providing our services (creation and placement of product cards, consultations, communications with customers).
  • Order processing, payments and invoicing.
  • Customer support and response to inquiries.
  • Website traffic analytics and service improvement.
  • Sending newsletters and updates (you can unsubscribe at any time).
  • Compliance with the requirements of Ukrainian and EU legislation (GDPR).

3. Transfer of data to third parties

We do not sell or transfer your data to third parties, except when necessary to provide services:

4. Storage and protection of information

We use modern technical and organizational means of data protection.
Only authorized employees have access to information.
The data storage period is no longer than is necessary to fulfill the purpose of their processing or the requirements of the law.

5. Your rights

You have the right:

  • Get access to your personal data.
  • Request correction or deletion of information.
  • Withdraw consent to the processing of personal data.
  • File a complaint with the Commissioner for Human Rights of the Verkhovna Rada of Ukraine.

To exercise your rights or have any privacy questions, please write to us:
📧 topcardsofficial@gmail.com

6. Cookies

Our website uses cookies to:

  • Saving user settings;
  • Traffic analysts;
  • Display personalized content.

You can disable cookies in your browser settings, but this may limit the functionality of the site.

7. International data transfers

Your data may be stored on servers located outside of Ukraine (within the EU or the USA) as part of our cooperation with Shopify services. We guarantee compliance with international data protection standards (GDPR).

8. Changes to the Privacy Policy

We may update this Policy from time to time.
The date of the last update is indicated at the top of the document.
All changes will become effective upon publication of the updated version on the website.

Contacts

TopCards
📧 topcardsofficial@gmail.com
🌐 https://topcards.com.ua